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DraftVerify Standards Library · F-35

NA Draft Safety & Contamination Report

Version 1.0 · Publication Date: 2025-01-01 · Status: Active
© 2025 DraftVerify™ Standards Initiative. All rights reserved.

F-35 defines the official reporting and investigation process for any incident involving:

  • Potential contamination of NA draft
  • Suspected alcoholic exposure
  • Mis-serve or near-miss
  • Product integrity issues
  • Equipment contamination
  • Identity mismatch or tag irregularities

This report is used by venues, distributors, breweries, and auditors to ensure safety, traceability, and root-cause clarity.

1. Purpose of This Report

This document establishes:

  • A standardized contamination reporting form
  • Procedures for documenting suspected or confirmed incidents
  • Required evidence collection
  • Chain-of-custody requirements
  • Timelines for brewery and distributor notification
  • Escalation workflow for DraftVerify auditors

The NA category has heightened consumer safety requirements, making consistent reporting essential.

2. Scope

A Safety & Contamination Report is required for:

  • Any NA draft that tastes or smells incorrect
  • Any NA line suspected of containing alcoholic product
  • Any product switching mistake (F-39)
  • Any Coupler Tag failure, mismatch, or tampering concern
  • Any keg identity inconsistency
  • Any cleaning or service error resulting in contamination
  • Any consumer complaint or adverse experience

Reports may be filed by:

  • Venue staff
  • Venue Compliance Lead
  • Distributor staff
  • Brewery personnel
  • DraftVerify auditors

3. Required Report Fields

Each report must include:

Field Description
Report ID Auto-generated, unique
Venue / Distributor / Brewery Incident origin
Reporter Name & Role Who identified the issue
Date & Time of Incident Local and UTC
DTI(s) Involved Tag IDs, if applicable
Product Identity Brewery + Product
Type of Incident Contamination, mis-serve, identity error, etc.
Description of Issue Clear, objective summary
Verification Scan Results Screenshots or logged data
Equipment Involved Line, faucet, coupler, keg
Consumer Impact If applicable
Immediate Actions Taken Quarantine, shut-off, service stop
Samples Collected If contamination is suspected
Responsible Parties Notified Venue, distributor, brewery
Follow-Up Required Yes/No + details

All fields must be completed or marked N/A.

4. Immediate Response Protocol

When a potential issue is identified:

4.1 Stop Service

  • Immediately stop serving the affected NA product.
  • Do not switch to another keg or line.

4.2 Quarantine

  • Close the faucet.
  • Tag the line Out of Service.
  • Mark the keg Hold – Investigation Required.

4.3 Verification

  • Perform a Coupler Tag scan.
  • Document the result.
  • Confirm identity against order records.

4.4 Notify Required Parties

  • Venue Compliance Lead
  • Distributor (if involved)
  • Brewery
  • DraftVerify Auditor (if critical)

Response must begin within 15 minutes of identifying the incident.

5. Investigation Workflow

5.1 Initial Assessment

The Venue Compliance Lead reviews:

  • Verification logs
  • Staff statements
  • Product switching logs
  • Cooler organization
  • Previous day’s checklist (F-19)

5.2 Distributor Assessment

If distribution or transport may be involved:

  • Distributor reviews receiving logs (F-17)
  • Delivery scan data
  • Load placement logs
  • Transport conditions

5.3 Brewery Assessment

If product integrity is in question:

  • Brewery reviews batch data
  • Activation records (F-13)
  • Serialization logs (F-12)
  • QC data for involved batch(es)

5.4 DraftVerify Audit

Triggered when:

  • Alcoholic contamination is suspected
  • Identity mismatch occurs
  • Tag tampering is possible
  • Mis-serve or near-miss occurred

Auditor may request:

  • Photos / videos
  • Scan logs
  • Equipment inspection
  • Sample collection

6. Contamination Categories

6.1 Category A — Confirmed Alcoholic Contamination (Critical)

Examples:

  • Alcohol detected in NA draft line
  • Incorrect keg tapped and served
  • NA line cleaned with alcoholic product residue

Requires immediate shutdown and root-cause investigation.

6.2 Category B — Probable Contamination

Examples:

  • Strong flavor mismatch
  • Tag mismatch but correct keg confirmed
  • Line cleaning irregularities

6.3 Category C — Identity or Workflow Error

Examples:

  • Missing verification scan
  • Staff skipped switching protocol
  • Cooler or tower identity confusion

6.4 Category D — False Alarm

Examples:

  • Taste variation within normal range
  • Cleaning residue smell (harmless)
  • Staff misinterpretation

Documentation is still required.

7. Corrective Action Requirements

Every incident requires:

  • A written corrective action plan
  • Staff retraining (if applicable)
  • Updated logs and workflow adjustments
  • Follow-up verification scans
  • Confirmation of restored NA identity

Timelines:

  • Critical Incidents: 24 hours
  • Major Incidents: 72 hours
  • Minor Issues: 7 days

8. Record Retention

All Safety & Contamination Reports must be retained for 10 years, including:

  • Completed report
  • Verification logs
  • Scan evidence
  • Communication history
  • Corrective action documentation

These records may be audited during certification renewal (F-32) or compliance audits (F-33).

9. Summary

F-35 defines the mandatory reporting and investigation structure for contamination, safety incidents, mis-serves, and identity concerns in NA draft service.

It ensures:

  • Fast response
  • Clear documentation
  • Full traceability
  • Strong consumer protection
  • Root-cause discovery
  • Enforcement of DraftVerify identity standards

Consistent reporting protects the NA category, reinforces trust, and prevents recurrence of critical incidents.