DraftVerify Standards Library · F-38

Distributor & Venue Education Handbook

F-38 establishes a complete education and training system for distributors and venues operating under the DraftVerify Standard.
Its purpose is to ensure every handler of non-alcoholic (NA) draft understands:

identity protection
verification workflows
safety requirements
operational responsibilities
compliance documentation

Education is the core mechanism that prevents mis-serve, contamination, and identity failure.

1. Purpose of This Handbook

This handbook provides:

A universal training curriculum
Standardized learning modules
Onboarding requirements for distributors & venues
Safety and identity fundamentals
Practical instructions for day-to-day operations
Assessment and certification methods

Training ensures NA draft remains accurately identified, safely served, and fully traceable from brewery to faucet.

2. Scope

Applies to:

Distributor staff (receiving, warehouse, transport, and delivery)
Venue staff (managers, bartenders, taproom operators)
Any third party handling NA kegs under the DraftVerify identity chain

This handbook supports and expands on:

F-6 Keg Identification Standard
F-7 Coupler Tag Standard
F-8 Line Identification Standard
F-9 Faucet Identification Standard
F-18 Venue Verification Protocol
F-23 Staff Training Manual
F-29 Tag Activation Rules
F-35 Safety & Contamination Report

3. Training Modules Overview

Each module builds on the DraftVerify identity framework.

Module 1 — NA Draft Identity 101

Covers:

Why NA must remain separate
Cross-contamination risks
Identity chain from keg → coupler → line → faucet
Digital identity (DTI, URLs, registry mapping)

Module 2 — Physical Identification Standards

Teaches:

Colors, collars, tag placement
F-6 through F-9 visual rules
How to inspect for damage or tampering

Module 3 — Verification Workflows

Core of DraftVerify operations:

How to scan NFC tags
How to interpret verification pages
When to scan (always before tapping or delivering)
Documenting events

Module 4 — Distributor-Specific Operations

Includes:

Receiving inspections
Storage & NA separation
Transport rules
Delivery procedures
Documentation requirements (F-15–F-17)

Module 5 — Venue-Specific Operations

Includes:

Cooler organization
Line mapping and faucet setup
NA-first line assignment
Switching procedures (F-39)
Staff responsibilities

Module 6 — Cleaning & Maintenance

Covers:

Daily & weekly logs (F-19, F-21)
Faucet & line cleaning cycles
Gas safety basics (F-26)

Module 7 — Incident Recognition & Reporting

Includes:

Mis-serve detection
Contamination recognition
Activation mismatches
Reporting workflows (F-22, F-35)

Module 8 — Compliance & Certification

Teaches:

Scoring criteria (F-31, F-33, F-37)
What causes certification failure
Corrective action workflows

4. Learning Outcomes

After training, all personnel must be able to:

Identify NA draft visually and digitally
Demonstrate scanning before tapping or delivery
Handle kegs without damaging tags
Follow cooler organization rules
Execute a full NA line changeover
Document cleaning, deliveries, audits
Respond immediately to identity or safety issues

5. Training Formats

Training may be delivered through:

In-person demonstrations
Online learning sessions
Printed materials
Training videos
On-site walkthroughs
Hybrid models (recommended)

Future versions will include interactive LMS modules.

6. Assessment & Certification

Every trainee must complete:

6.1 Knowledge Assessment

10–20 question quiz covering:

Identity basics
Verification sequences
NA separation rules
Incident recognition

6.2 Practical Demonstration

Trainee must demonstrate:

Scanning a Coupler Tag
Identifying correct Line Tag
Performing a proper keg switch
Locating documentation logs

6.3 Certification Issuance

Certification valid for 12 months.
Re-certification required:

Annually
After any incident
After major staff turnover

7. Role-Specific Responsibilities

7.1 Distributor Staff

Maintain NA separation at all times
Verify identity before loading and delivering
Inspect Coupler Tag integrity
Report any mismatches immediately
Keep accurate records (delivery logs, verification scans)

7.2 Venue Staff

Scan before tapping every keg
Maintain cooler organization
Match keg → line → faucet (F-8, F-9)
Complete cleaning and verification logs
Notify managers and distributors of any irregularities

7.3 Managers / Supervisors

Ensure staff training is current
Maintain system maps and documentation
Coordinate with auditors
File incident reports when needed

8. Required Materials for Training Sites

Training sites must have:

NFC-enabled phone or scanner
Example NA keg (real or demo)
Coupler with properly placed tag
Line Tag and Faucet ID samples
Cooler map or draft system diagram
Cleaning & verification log sheets

Optional but recommended:

Projector or screen
Recorded demonstrations

9. Ongoing Education Requirements

Continuing education required:

When any DraftVerify standard is updated
When equipment or draft layouts change
After an incident or audit failure
During seasonal onboarding cycles

Annual refresher course strongly recommended.

10. Training Documentation Requirements

Distributors & venues must keep:

Staff training logs
Certification dates
Quiz results
Practical assessment notes
Corrective action follow-ups

Records must be maintained for 5 years.

11. Summary

The Distributor & Venue Education Handbook ensures:

Uniform understanding of DraftVerify identity systems
Safe and accurate handling of NA draft
Reduced incidence of mis-serve
Reliable traceability across all parties
Improved operational consistency
Stronger overall compliance

Education is the first and most essential layer of protection in the NA draft ecosystem.