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DraftVerify Standards Library · F-34

Multi-Venue Program Requirements

Version 1.0 · Publication Date: 2025-01-01 · Status: Active
© 2025 DraftVerify™ Standards Initiative. All rights reserved.

F-34 defines the required structure, workflows, and governance for organizations operating multiple venues under the DraftVerify Standard.
This includes restaurant groups, stadiums, breweries with multiple taprooms, and hospitality brands with centralized oversight.

The goal is to ensure that identity, verification, documentation, and safety protocols remain consistent across all sites, regardless of staffing, volume, or organizational complexity.

1. Purpose of the Multi-Venue Program

This document establishes:

  • Standardized operations across all participating venues
  • A single governing compliance framework
  • Centralized identity and record management
  • Multi-site verification and audit requirements
  • Rules for cross-location product movement
  • Documentation and training expectations

Multi-venue organizations must meet all single-venue requirements (F-18, F-19, F-22) plus the enhanced controls defined here.

2. Scope

This program applies to organizations operating:

  • 2 or more DraftVerify-certified venues
  • Regional or national chains
  • Stadiums or event centers
  • Multi-building campuses
  • Brewery taproom networks

It includes requirements for:

  • Centralized management
  • Staff training coordination
  • Shared inventory and distribution
  • Unified documentation
  • Multi-site audits
  • Identity tracking across venues

3. Core Requirements for Multi-Venue Operators

3.1 Central Compliance Owner (CCO)

Each organization must appoint a Central Compliance Owner responsible for:

  • Oversight of all venue compliance
  • Maintaining training standards
  • Ensuring logs are complete and accurate
  • Serving as audit primary contact
  • Approving product switching procedures
  • Coordinating corrective actions

The CCO is the single point of accountability.

3.2 Venue Compliance Leads

Each venue must designate a Venue Compliance Lead (VCL).

VCL responsibilities:

  • Daily and weekly verification (F-19)
  • Ensuring NA separation and correct tap identity
  • Completing incident reports (F-22)
  • Coordinating with the CCO
  • Making sure verification tools (phones, NFC) are functional

3.3 Standardized Identity Configuration

All venues must maintain:

  • Consistent Line Tag and Faucet ID layouts (F-8, F-9)
  • Standardized cooler diagrams
  • Standardized NA storage organization
  • Shared naming conventions
  • Unified DTI tracking procedures

Identity components must always match the DraftVerify Visual Lexicon (F-10).

4. Product Movement Between Venues

4.1 Allowed Only With Identity Integrity

A keg may be transferred between venues only if:

  • Coupler Tag is intact
  • Collar is intact
  • Verification scan succeeds
  • Audit log confirms prior lifecycle events
  • Product switching protocol (F-39) is followed

4.2 Cross-Venue Documentation

Transfers must include:

  • DTI
  • Source venue
  • Destination venue
  • Timestamp
  • Driver or transfer staff identity
  • Pre-transfer scan
  • Post-transfer scan

4.3 Disallowed Transfers

A keg may not be moved if:

  • Tag fails scan
  • Identity mismatch occurs
  • Collar is damaged
  • Keg identity is under investigation

5. Training Requirements

Multi-venue groups must:

  • Conduct standardized onboarding training (F-23)
  • Maintain centralized training records
  • Deliver refresher training at least annually
  • Re-train after incidents or major procedural updates
  • Certify all Venue Compliance Leads

Training content must be consistent across locations.

6. Documentation Requirements

6.1 Centralized System

Organizations must maintain a centralized repository for:

  • Verification logs (F-19)
  • Incident responses (F-22)
  • Product switching logs (F-39)
  • Activation/serialization tracking (F-12, F-13)
  • Audit logs (F-31)

6.2 Version Control

All documentation must follow:

  • Unified versioning
  • Change logs (F-20)
  • Standard formatting

6.3 Minimum Retention

All records must be retained for at least 5 years.

7. Multi-Venue Audit Requirements

Multi-venue operators undergo:

7.1 Central Audit

Evaluates:

  • Training
  • Documentation
  • Identity consistency
  • Corrective action processes

7.2 Randomized Venue Spot Audits

Multiple locations are selected at random and inspected using F-37.

7.3 Annual Certification Audit

Required for certification renewal (F-32).

7.4 Audit Failure Conditions

Multi-venue certification may be suspended if:

  • Multiple venues fail audits
  • Training gaps are discovered
  • Systemic identity issues appear
  • NA separation breaks down at scale

8. Technology & System Requirements

Multi-venue operators must:

  • Use a unified login and permissions system
  • Ensure all venues have NFC-capable devices
  • Maintain consistent scanning apps/tools
  • Centralize reporting dashboards
  • Use the same cooler diagrams and system maps

Where applicable, operators may integrate:

  • POS flags for NA draft
  • Internal compliance dashboards
  • Inventory-tracking integrations

9. Incident Escalation Model

Incidents follow the escalation hierarchy:

  1. Staff Member
  2. Venue Compliance Lead
  3. Central Compliance Owner
  4. DraftVerify Auditor (if required)

Serious incidents (mis-serve, tag tampering, failed verification) automatically trigger a Special Audit (F-33).

10. Summary

F-34 provides the framework for scalable, consistent, and auditable DraftVerify implementation across multi-venue organizations.

It ensures:

  • Unified identity standards
  • Consistent verification workflows
  • Trained staff at every location
  • Reliable documentation and traceability
  • Clear accountability structures
  • Safe and accurate NA draft service across all venues

Multi-venue groups must meet every requirement of the single-venue standard and the additional centralized controls defined here.